We aim to despatch your order as quickly as possible, but please note that some of our designs will take up to 21 working days before they are dispatched as our pieces are made to order. Please don't hesitate to contact us if you would like to get an estimated delivery time before you purchase something from our on-line shop. Contact us on; firstname.lastname@example.org If there is any extended delay we shall notify you by email and you shall have the right to cancel your order, or have a replacement item sent instead.
UK delivery is by special delivery and costs £0.00 per parcel. This is a secure, signed for service by Royal Mail for guaranteed next day delivery. We will notify you when your package is due to be despatched and arrive, and there will need to be someone at the address to sign for the parcel, otherwise Royal Mail will leave a missed delivery card and the customer will need to re-arrange the delivery with Royal Mail.
International delivery is by international signed for delivery and is charged at £0.00 per parcel. This service requires a signature at the delivery address.
Please note that some countries do not allow jewellery to be bought from abroad and delivered in to their country. This has to do with that particular country's customs regulations and this can change every 6 weeks. Therefore we don't know at this moment of time what the situation will be with a particular country in the future. To avoid any problems or disappointments, please contact your country’s customs and excise if you are unsure about these regulations. If there is a prohibition on jewellery being sent to your country, Karin Andréasson Jewellery will notify you as soon as possible and refund you for your purchase and postage, but please note there will be a small administration charge dependant on the original purchase price.
International deliveries from the UK, may incur customs duty and import tax when your parcel arrives in your country. This charge varies from country to country and it is charged by your country's customs and tax department, for further information about this please contact this department in your country.